Effective Date january 2025
At Health24Hour.com (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.health24hour.com (the “Site”). By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We may collect both personal and non-personal information from users of the Site. The types of information we collect include:
- Personal Information: When you sign up for newsletters, request health information, contact us, or use our services, we may collect personal details such as your name, email address, phone number, mailing address, and any other personal details you voluntarily provide.
- Sensitive Health Information: If you use our health-related services, we may collect sensitive health information, such as medical conditions, symptoms, or treatment preferences. This information is used solely for providing relevant health-related advice and services and is kept confidential.
- Non-Personal Information: This includes data like your browser type, device type, IP address, operating system, and usage patterns on our Site. This information is collected through cookies and tracking technologies to improve your experience.
- Cookies: We use cookies and similar technologies to personalize your experience and gather information about how our website is used. Cookies are small files placed on your device that help us remember your preferences and analyze user behavior. You can adjust your browser settings to control cookies.
2. How We Use Your Information
We use your information for various purposes, including:
- To provide, maintain, and improve our Site and services
- To respond to inquiries, requests, and provide customer support
- To personalize your experience based on your preferences and health needs
- To send you newsletters, promotional materials, or health-related information (with your consent)
- To comply with legal requirements and prevent fraud or unauthorized activity
If you provide sensitive health data, we will only use it to deliver the specific health services you have requested, and it will not be shared without your explicit consent.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:
- Service Providers: We may share information with trusted third-party vendors or service providers who assist us in running our website, processing payments, sending emails, or providing customer service. These service providers are contractually obligated to protect your data and use it only for the purposes specified.
- Legal Compliance: We may disclose your information when required by law, regulation, or legal process (e.g., to comply with subpoenas or to protect our rights and the safety of others).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. You will be notified of any such transfer and the privacy policy governing your data.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage systems, and administrative safeguards. However, please be aware that no security system is completely invulnerable, and we cannot guarantee the absolute security of your data.
5. Your Data Rights and Choices
Under certain privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data, subject to certain exceptions (e.g., where we need to retain data for legal or business purposes).
- Portability: Request that your data be transferred to another service provider, in a machine-readable format.
- Withdraw Consent: You may withdraw consent for processing your personal data at any time, subject to applicable law.
To exercise any of these rights, please contact us at [insert email/contact info]. We will respond to your request in accordance with applicable law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage trends, and provide personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Site.
We may also use third-party tools like Google Analytics or Facebook Pixel to track and analyze site usage and deliver targeted advertising. You can opt-out of these third-party tracking tools by visiting their respective privacy settings.
7. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.
8. GDPR and CCPA Compliance
- GDPR: If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR, including the right to access, correct, delete, or restrict the processing of your personal data.
- CCPA: If you are a California resident, you have the right to request the deletion of your personal data, opt-out of the sale of your personal information (if applicable), and request information about the categories and specific pieces of personal data we have collected.
For more information about your rights under these laws, or to exercise any of your rights, please contact us at [insert email/contact info].
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for legal, accounting, or reporting purposes).
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and the revised date will be indicated at the top of the page. Please check this page periodically for the latest information on our privacy practices.
11. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
Health24Hour.com
Email: contact@babybairn.co.nz
This version of the policy is more tailored to address sensitive health data, GDPR, CCPA, cookies, and more specific privacy practices. If you handle any particularly sensitive information (such as health data), it’s critical that your privacy policy accurately reflects how that data is collected, used, and protected.
You might want to consult with a legal professional to ensure full compliance with all relevant privacy laws and regulations, especially if your site operates in multiple regions or deals with sensitive personal health data.